Building a Trustworthy Design Process
I’ve had so much of this advice in the last couple years. I hate and love all of it at the same time.
Excerpts from an excellent article from David Byrne, the Guardian:
If the 1% stifles New York’s creative talent, I’m out of here
This city doesn’t make things anymore. Creativity, of all kinds, is the resource we have to draw on as a city and a country in order to survive. In the recent past, before the 2008 crash, the best and the brightest were lured into the world of finance. A culture of arrogance, hubris and winner-take-all was established."
On mistakes made when communicating (excerpt from GFD, yet applicable to all of life):
We surround ourselves with the choir.
Sometimes we start from a place of being so conscientious and so concerned about doing what we’re doing well, we forget what we’re doing and what it is supposed to achieve.
We make it hard for people to do what we want them to do.
Make it easy for people to do something that makes them feel good about themselves.
Make sure there is a problem, understand the problem, possess empathy above all else.